Welcome to RoamwithRove! Before booking a vehicle with us, please review our rental policies outlined below to ensure a smooth and enjoyable rental experience.

Booking Process

• Eligibility: To rent a vehicle from RoamwithRove, you must meet the minimum age requirement and possess a valid driver’s license.
• Reservation: Reservations can be made through our partner platform Turo. Click here to browse our available vehicles and make a reservation.
• Confirmation: Upon booking confirmation through Turo, you will receive a reservation confirmation detailing your rental period, vehicle information, and pick-up instructions.

Pick-Up and Return

• Pick-Up Location: Our vehicles are conveniently located in the heart of Toronto. Specific pick-up instructions will be provided upon reservation confirmation.
• Return: Vehicles must be returned on the agreed date and time specified in your reservation through Turo. Late returns may incur additional fees.

Vehicle Availability

• Availability: Vehicle availability is subject to change based on demand. We strive to fulfill all reservations; however, in rare cases, vehicle substitutions may be necessary.

Insurance and Coverage

• Insurance Options: RoamwithRove offers insurance options to cover your rental. Details regarding coverage, deductibles, and exclusions will be provided through Turo during the booking process.
• Customer Responsibilities: It is the renter’s responsibility to comply with all insurance terms and conditions, including reporting any accidents or damages promptly.

Vehicle Use

• Driving Restrictions: Vehicles rented from RoamwithRove are for personal use only. Use of vehicles for commercial purposes or outside of designated areas may violate rental terms.
• Prohibited Activities: Smoking, off-road driving, and transporting pets (unless otherwise specified) are prohibited in our rental vehicles.

Additional Fees and Charges

• Fuel Policy: Vehicles must be returned with the same fuel level as at the start of the rental period. Fuel charges may apply if not returned accordingly.
• Additional Charges: Additional fees may apply for late returns, cleaning fees (if the vehicle is returned excessively dirty), tolls, parking violations, and other incidents.

Customer Support

• Our customer support team is available 24/7 to assist with any questions or concerns during your rental period. Contact information can be found on our website.

Terms and Conditions

• By booking a vehicle with RoamwithRove through Turo, you agree to abide by our Rental Policies and Terms of Service. Please review our full Terms of Service for complete details.

Contact Us

If you have any questions about our Vehicle Rental Policies or need assistance, please contact us at:

Phone: +1 647-504-0646

Email: contact@roamwithrove.com

Website: www.roamwithrove.com